Salesforce Administrator

Position: Salesforce Administrator
Location: Waltham, United States
Remuneration: $ 50000.00 - $ 150000.00 per annum
Who is hiring?
Want to be part of a revolution? Already the leader in application monitoring solutions, our client is redefining the rules of performance with its new 3rd generation platform. We are searching for a Salesforce Administrator  to support our growing business and advance the value and benefits of information intelligence across our business applications.

Do you have what it takes? Come join our dynamic and growing IT center of excellence!

Under the guidance of the Senior Director of Business Systems, you will play a key role in managing the software development life cycle for our client's cloud based business applications. You will part of the team responsible for daily production support and continuous improvement initiatives.
What will you be doing?
Under the guidance of the Senior Director of Business Systems, you will play a key role in managing the software development life cycle for client's  cloud based business applications. You will part of the team responsible for daily production support and continuous improvement initiatives.

Responsibilites
    • Manage global Salesforce.com business application across Sales, Marketing, Finance and other organizations by resolving tickets in help desk support queue, treating logged issues, and coordinating escalations as necessary.
    • Perform Salesforce.com support across all processes related to the deployment of Salesforce Lead, Opportunity, Quote, Contract and Subscription, Renewals and Sales Orders.
    • Create and manage all aspects of users’ security; profiles, roles, permissions, and sharing rules.
    • Assist users in creating self-service reports.
    • Perform tasks as needed to monitor corporate adherence to standard processes and compliance with corporate policies.
    • Provide quality assurance testing of business applications and reports on as needed basis.
    • Prepare and execute data migrations
    • Document knowledge base articles and system process flows

Requirements
    • Bachelors’ degree or in process of bachelors degree preferred
    • 1+ years of experience delivering Salesforce application technical services (custom objects & fields, workflow and validation rules, page layouts, reports & dashboards)
    • Experience with Salesforce CPQ preferred.
    • Experience with data tools like Data Loader and Demand Tools preferred
    • Experience in supporting 1,500+ SFDC users preferred
    • Willingness to participate in Trailhead courses, obtain Salesforce certification(s) and eager to learn new technologies and take on additional responsibilities.
    • Ambitious, highly motivated team player committed to delivering outstanding customer support aligned with Business Systems initiatives.
    • Possess an understanding of commercial sales processes; demand generation, lead, opportunity, contract, sales order and booking management
    • Experience with Jira and Confluence
    • Experience with data management with focus on attention to detail.
    • Excellent written and verbal communication skills with the ability to work across the organization with users at various levels of application proficiency
    • Ability to effectively juggle multiple tasks at the same time.
Why you shouldn’t miss this opportunity?
Do you have what it takes to revolutionize the performance industry? We need big thinkers who don't settle for the status quo and want to push their careers to the next level. Think you have what it takes? We want to hear from you.
SalesForce(Salesforce Administrator), CPQ, Salesforce, Salesforce Administrator

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We're always looking for high skilled professionals.